Establishing the ROI and value of corporate libraries

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From our work with corporate librarians worldwide, we know that the services you provide are critically important to ensure that your researchers and other stakeholders are informed with the most relevant, up-to-date information needed to make decisions quickly and confidently.


And while we hear that information is still highly regarded as a critical business asset, proving the value of information and information services is a pain point that many of you are facing.


As budgets come under pressure and line items are reviewed for their business contribution, the need to demonstrate ROI becomes ever more important.


We are excited to support your efforts with tools, best practices and insights that will help you to make the case – for information and for the value you provide as a strategic business partner.


Please bookmark this page as we strive to bring you fresh insights from the corporate world of information management over the coming period.



Helping you raise your level of professional impact


Information Professionals' Career ConfidentialWe are partnering with Ulla de Stricker, author of Information Professionals' Career Confidential, to provide you with tips and tricks on how to become more value-savvy at your organization.


Download the chapter:
Organizational operations: The information professional’s opportunity to add value


Chapter abstract: We look at information professionals’ opportunities to create their own new jobs by proposing in a business case how they could contribute, as embedded librarians and in other roles, to an organization’s goals through applying their unique skills to help knowledge workers save time, be more efficient, discover relevant activity elsewhere, protect corporate memory, and so on.


Download her checklist:
How is my organization doing with information and knowledge?


The checklist contains suggestions for information professionals to look for and at the knowledge management practices in the organizations where they work:

  • How well do internal tool support knowledge workers?
  • Are there silos?
  • Is retirees’ knowledge captured?
  • How could information professionals help improve knowledge related processes?


Interested to read more?


You can find Ulla’s book on ScienceDirect, or purchase your own copy. We are offering you a 30% discount! Enter SOCIAL315


Stay tuned for more!



About Ulla de Stricker


Ulla de StrickerWith decades of experience in the information industry and in information related operations, Ulla de Stricker focuses in her engagements on strategic planning for an organization’s information and knowledge management policies, practices, and delivery mechanisms (including, where relevant, specialized libraries and information/knowledge centers). Frequently, engagements involve modernizing existing information operations or developing strategic plans for new information services and relationships tuned to the practices of today’s intellectual workers.


Following on a 16-year career in the information industry, Ulla established her consulting practice, de Stricker Associates, in 1992. She has built a strong track record executing numerous information audits and needs assessment studies and helping clients develop business cases to maximize the return on investment from their spending on information and knowledge related resources and tools.


Prior to 1992, she held senior positions in the information industry in customer facing and product development roles.


If you have any questions or suggestions about the ROI and value of corporate libraries, contact