Beyond Downloads Project Team

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Carol Tenopir 
Chancellor's Professor

Carol Tenopir is a Chancellor's Professor at the School of Information Sciences at the University of Tennessee, Knoxville. Her areas of teaching and research include: information access and retrieval, electronic publishing, and the information industry. She is the author of five books, including, Communication Patterns of Engineers, winner of the American Society for Engineering Education, Engineering Libraries Division 2005 Best Publication Award, (IEEE/Wiley InterScience, 2004) with Donald W. King.

Suzie Allard 
Associate Dean for Research 

Dr. Allard's research interests focus how scientists and engineers use and communicate information. She is a co-investigator and member of the Leadership Team for DataONE, an NSF funded cyberinfrastructure for environmental science information. Allard is the principal investigator on other projects related to science data.  She was a founding member and past-chair of the American Society for Information Science and Technology's (ASIST) Special Interest Group on Digital Libraries. Previously, Dr.

Lisa Christian 
Research Associate, Project Manager 

Lisa Christian recently graduated from the University of Tennessee’s School of Information Science with a MS Information Science. She also holds a MA English (Rhetoric and Writing).  Lisa's research interests include information literacy, user instruction, composition studies, rhetoric, and writing center studies. She is particularly interested in the writing center as a potential site for information literacy instruction, as well as for collaboration among academic libraries and Writing Across the Curriculum programs.

Rob Anderson 
Graduate Research Associate 

Rob Anderson earned a Bachelor’s of Arts degree in History with a Minor in Information Science and Technology from the University of Tennessee in Knoxville, TN.  He was selected to represent the University of Tennessee for the 2012 Edwin H. Sherman Family Prize for Undergraduate Scholarship in Force & Diplomacy.  Rob is currently seeking his Master’s in Information Science at UTK with a focus on web development and systems and data analysis.

Suzan Ali Saleh 
Graduate Research Assistant

Suzan Ali Saleh possesses a Bachelor’s of Science degree in Computer Science from Princes Sumaya University for Technology in Amman, Jordan and a General Secondary Education Certificate from Al-Numow Al-Tarbawi Schools in Amman, Jordan.  She has worked as a Software Engineer participating in developing management software products for McDonalds and KFC using Oracle SQL Developer and developing educational software products for private schools. Her specialties are in programming languages and database management systems.


Gabriel Hughes
VP Web Analytics

Gabriel Hughes, former VP of Web Analytics with Elsevier, is a research, analytics and product development professional with wide expertise in quantitative research, and a specialism in the evolving digital medium both as a means of conducting primary research, and as a research topic in itself. For the past 14 years or so he has managed specialist teams with both client project and product development remits in this space.

Adrian Mulligan
Deputy Director: Research and Academic Relations 

Adrian Mulligan is a Deputy Director of Research at Elsevier Ltd. He has 14 years of experience in STM publishing. The last 10 years he has spent in research have given him the unique opportunity to study the scholarly community. As well as managing large ongoing tracking programmes within Elsevier, he has conducted studies into researcher motivations and behavior, completed a study examining the core trends in scholarly publishing and recently, in partnership with Sense About Science undertaken a study that examines peer review.

Wouter Haak
Vice President, Research Data Management Solutions

Wouter Haak heads research data solutions at Elsevier. Formerly, he was responsible for Scopus, ScienceDirect and Mendeley product strategy. Both roles share the core focus on delivering tools that improve research outcomes. Prior to joining Elsevier, Wouter had an extensive background in product and strategy roles. He had online experience working for more than five years at eBay Classifieds (, in roles varying from business development to overall responsibility for the classifieds businesses in Italy, France, Belgium and Turkey. He developed strategy experience from his seven-year tenure at the Boston Consulting Group for seven years. 


Dave Nicholas

David Nicholas is one of the original CIBER founders. His interests include use and seeking behaviour in virtual spaces, the digital consumer, the virtual scholar, mobile information (information on-the-go), e-books, e-journal usage; the evaluation of digital platforms and user needs analysis.

Peter Shepherd
Executive Director of Project COUNTER

Peter Shepherd has a career spanning over three decades. He had become intimately acquainted with most aspects of STM journal, book and database publishing, having worked as a publisher with Wiley, Pergamon, Elsevier and Harcourt. Now retired, Dr Shepherd was a Director of COUNTER, the not-for-profit international organization whose mission is to improve the quality and reliability of online usage statistics from 2002 to 2015. Since 2011 COUNTER has also had overall responsibility of the development and management of the Usage Factor project. 

Lorraine Estelle
Director of Project COUNTER

Lorraine Estelle Lorraine directs COUNTER initiatives to develop a set of internationally accepted, extendible Codes of Practice. She is experienced in the information industry with a background in libraries, consortia, shared services, vendors and publishers. She has managed and conducted a wide range of projects, with a particular interest new business models for electronic information resources, and as Chief Executive of Jisc Collections, directed the development of a number of national shared services including Jisc Collections and the Journals Usage Statistics Portal.

Anthony Watkinson
Principal Consultant 

Anthony Watkinson’s central interest is in the transition between scholarly communication in print and scholarly communication in digital form and with the interactions between different players in the information chain finding their feet in the digital environment. He has written on Electronic Solutions to the Problems of Monograph Publishing, Securing Authenticity of Scholarly Paternity and Integrity and most recently on Open Access with special reference to funding models.

Hazel Woodward
Director of Information Power

Hazel Woodward has spent almost her entire career in academic libraries. Up until March 2012 she spent 13 years as Director of Libraries at Cranfield University and prior to that she was Head of Electronic Resources at Loughborough University. Her research interests, and the topic of her PhD thesis, are electronic publishing and scholarly communication. She has published numerous journal articles in the professional literature and is the editor of two books ’The International Serials Industry’ and ‘Digital Information: Order or anarchy’.