By Debra Lucas, D’Youville College, New York | Aug 28, 2019
Emotional intelligence (EI) is the ability to recognize and regulate emotions in ourselves and in others. The author presents the ideology that librarians can think out of the box, or library literature, and use EI to manage multiple situations with ingenuity and empathy.
By Nina Verishagen, Tasha Maddison and Alexandria Delorme, Saskatchewan Polytechnic | Aug 20, 2019
Following a library’s evaluation of their social media efforts, data revealed an interested fact about their Twitter platform. The students weren’t engaging as they expected, but faculty were! Armed with this information, they shifted gears and started making faculty their new target audience.
Sara Holder, University of Illinois Library, and Amber Lannon, Carleton University | July 29, 2019
Conflict is inevitable in any workplace, and libraries are no exception. Some of the factors that can cause conflict may be similar within a generational cohort but can vary substantially across age groups. For managers who lead intergenerational teams, an understanding of how different age groups function can help you deal effectively with conflict should it arise.
Eileen Harrington, University of Maryland Libraries | July 23, 2019
An author's overview of science literacy in the US, issues around retention in STEM (science, technology, engineering, math) fields, pubic engagement with science research, and the roles that academic libraries can play in this arena.
Nina Verishagen and Hannah Elliott, Saskatchewan Polytechnic Library | July 16, 2019
After it became clear that Instagram was making gains in social media with their students, Saskatchewan Polytech began efforts to reinvigorate their dwindling Instagram presence as a way to further student engagement. Read how they have embraced trends and technologies to reach students where they socialize.
With Anna Marie Johnson, Clare Withers, Katherine Stephan | June 17, 2019
Reference, subject, liaison, research support, outreach ... these are librarian roles that are constantly evolving. In this recorded webinar, three librarians discuss their research into and experience of learning new skills and launching new services for today's research community.
Nina Verishagen, Saskatchewan Polytechnic Library | June 12, 2019
Social media is not a one-person job. The secret to this academic library's success has been to create a social media committee to boost connections with the academic community and connect with students.