Elsevier Library Connect Pamphlet: Marthyn Borghuis on What Counts and What Doesn’t: An Insider’s Guide to Usage Reports

Number 7 • Edition 1 • 2005
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Welcome

Introductory Comments by Marthyn Borghuis

Usage Statistics and How We’re Using Them: The Example of Glasgow University

What We’re Doing Now, and Challenges Before Us

What We’d Really Prefer to Do, and the Way Ahead

Why Staff Structures Are Important

Usage Statistics at Hong Kong University: From Fun to Fundamental in Just a Few Years

The Early Role for Usage Statistics at HKUL

Comparisons of Usage Statistics at HKUL

Examination of Usage Statistics at HKUL

A Maturing Role for Usage Statistics at HKUL

Notes

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COUNTER Data: Expanding Horizons for Librarians and Users

Building Collections Based on Actual Use

Comparing Data Before COUNTER

Benefiting from COUNTER

Making Evidence-based Decisions

How Elsevier Uses Usage Information: The Inside Scoop

Elsevier Uses Data to Assess
Publications

Elsevier Incorporates Data in Product Development

Elsevier Uses Data to Inform Marketing

Elsevier Uses Data to Inform Sales and Account Development

How COUNTER Continues to Help Librarians and Vendors Make Sense of Usage Reports

Library Connect’s Marthyn Borghuis, Senior Manager, Elsevier Usage Research Department, interviews Peter Shepherd,COUNTER Project Director

Which Elsevier Usage Reports Prove Popular? A Snapshot

Top Five Most Accessed ScienceDirect Usage Reports in 2004

How Elsevier Usage Reports Have Progressed: From First Practice to Best Practice

Usage Reports Offered Value from the Beginning

Production is a Long and Winding Road

Elsevier’s Usage Reports Prove Popular

Advances Help Usage Reports Stay in Fine Form

Why Librarians Love and Loathe Usage Statistics;
Results of Interviews with University Librarians

What’s Happening Today?

What Key Indicator Do Librarians See?

What Trends and Developments Do Librarians See?

What Impacts Are Usage Statistics Having?

What Other Factors Are Important?

What Conclusions Can Be Made?

Readers Who Like This Pamphlet May Like Other Library Connect Pamphlets, Too

Referrers, or Where Do Users Come from When Entering ScienceDirect?

Leading ScienceDirect Referring Sites

Most Frequently Asked Questions About Elsevier Usage Reports

Answered by Sonja Lendi, Usage Research Manager, Elsevier

Additional Resources

Additional Resources

Contact Information

Library Connect Editorial Office
ELSEVIER
525 B Street, Suite 1900
San Diego, CA 92101, USA
Phone: (+1) 619.699.6283
libraryconnect@elsevier.com

Additional Resources

Bertot, J. C., McClure, C. R., Davis, D. M., & Ryan, J. (2004, May 1). Capture usage with metrics. Library Journal.

Blake, J. C., & Schleper, S. P. (2004). From data to decisions: Using surveys and statistics to make collection management decisions. Library Collections, Acquisitions, & Technical Services, 28 (4), 460-464. DOI: 10.1016/j.lcats.2004.09.002

Borghuis, M. (2002). What to count and what not? A white paper on the filters to be applied to raw usage data before usage-analysis can start.

www.info.sciencedirect.com/librarian_help/usage_reports/sd_white_paper_2004_02.pdf

Duy, J., & Vaughan, L. (2003). Usage data for electronic resources: A comparison between locally collected and vendor-provided statistics. The Journal of Academic Librarianship, 29 (1), 16-22. DOI: 10.1016/S0099-1333(02)00400-7

King, D. W., Boyce, P. B., Montgomery, C. H., & Tenopir, C. (2003). Library economic metrics: Examples of the comparison of electronic and print journal collections and collection services. Library Trends, 51(3), 376-400.

Miller-Francisco, E. (2003). Managing electronic resources in a time of shrinking budgets. Library Collections, Acquisitions & Technical Services, 27 (4), 507-512. DOI: 10.1016/j.lcats.2003.09.004

Nicholas, D., Huntington, P., Williams P., & Dobrowolski, T. (2004). Re-appraising information seeking behaviour in a digital environment: Bouncers, checkers, returnees and the like. Journal of Documentation, 60 (1), 24-39. DOI: 10.1108/00220410410516635

Pesch, O. (2004). Usage statistics: Taking e-metrics to the next level. The Serials Librarian, 46 (1-2), 143-154. DOI: 10.1300/J123v46n01_15

Rous, B. (Ed.). (2004). Online usage: A publisher’s guide. New York: Association of American Publishers, Inc.

CONTACT INFORMATION
ELSEVIER
Library Connect Pamphlets
Daria DeCooman
Global Account Development &
Channel Marketing Manager
525 B Street, Suite 1900
San Diego, CA 92101, USA
libraryconnect@elsevier.com

ELSEVIER
Elsevier Usage Research Department
Marthyn Borghuis
Senior Manager
Radarweg 29
Amsterdam 1043 NX
The Netherlands
m.borghuis@elsevier.com

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